Membership Co-ordinator
The Institute of International and European Affairs is Ireland’s leading international affairs think-tank, with a membership drawn from the public and private sectors, academia, and civil society. We are an independent, not-for-profit organisation with charitable status, offering insight and analysis of key European and international policy trends. Our purpose is to inform, guide, and help shape key strategic decisions by government, business, and civil society, and to enrich the public debate. During the course of any given year the Institute hosts well over 100 events including breakfast briefings, keynote speeches; roundtable discussions; seminars; and panel discussions.
Role Description
The Institute is now recruiting a co-ordinator to manage memberships and subscriptions and to help deepen interactions with our member base. We are seeking a well organised and committed individual to take charge of our membership processes and to help drive member engagement. The role will involve regular and direct contact with members, issuing and managing invitations, interacting with members at our events, and working with the IIEA management team and staff to ensure that members derive as much benefit as possible from our activities.
An important element of the role will be to manage databases, handle inquiries, billing and payments, and coordinate initiatives to ensure a seamless and valuable member experience.
If you are a highly organised individual, an excellent communicator both verbally and in writing, and are looking to contribute your skills to a dynamic organisation focussed on Ireland’s place in the world, we would be delighted to hear from you.
The role will report initially to the Director General.
Core Responsibilities
Membership Data Management: Collaborate with Database Manager and Director of Finance to ensure that membership data is accurate and maintained.
Billing Management: Track applications, manage renewals and cancellations, collect fees and collaborate with Director of Finance on processing fee invoices.
Communication: Collaborate with the Communications Department to draft and distribute membership emails and manage updates across the organisation.
Reporting: Collect data, track membership statistics, and prepare reports for management.
Member Relations: Serve as the first point of contact for member questions and feedback.
Retention: Help develop and implement outreach strategies and campaigns to retain members.
Qualifications, Skills, and Experience
- At least two years of relevant experience.
- Outstanding interpersonal skills.
- Strong ability to engage with and establish effective professional relationships with public and private sector stakeholders
- Good organisational and planning abilities, with a keen eye for detail and a high degree of accuracy.
- Capability to identify and propose process improvements.
- Ability to work on own initiative as well as part of a team.
- Knowledge of MS Office Suite and related.
- Familiarity with LinkedIn.
- An interest in public affairs and especially in international developments would be desirable.
Location
Institute of International and European Affairs, 8 North Great Georges Street, Dublin 1.
The Institute operates a hybrid working policy subject to business requirements. This will be discussed with candidates at interview.
Location and Terms
The role is full-time. Flexible working hours are supported. Candidates should be prepared to accommodate occasional early morning and late evening member events and to support our projects team at the Institute’s events throughout the year.
The appointment will be on a two-year fixed term basis with the possibility of renewal. Salary €40,000.
Application details
- To apply please send a CV and cover letter with the subject line “Membership Co-ordinator – application” to [email protected].
- Closing date for applications: Friday 19 June 2026.
- LinkedIn applications will not be accepted.